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Hi all,

I need your help. 

My current Zap looks like this:
1. New entry in Typeform = Trigger, when user completes the Typeform survey
2. Create Spreadsheet Row in Google Sheets - To transfer all data from typeform to google sheet once the user completes the survey
3. Text formatter by Zapier - to extract the email from my Typeform survey
4. Send email in Gmail - Once user submits the Typeform survey, they get a confirmation email sent from my Gmail account

I'm experiencing 2 issues:
1. I can't sent confirmations emails to users after they complete the survey on my typeform form
2. The data from the Typeform doesn't go to my google sheet

I’m not experienced with this so would absolutely appreciate your help.

Thanks in advance. 

 

Hey @Malia ,

 

Can you share screenshot of your Zap? 

Also can you check from Zap history to know whether data is been getting sent to Google Sheet or not. There can a chance data is getting sent but there could be some issues with Google Sheet

Read some help article about Google Sheet here https://zapier.com/apps/google-sheets/help

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Hi @Malia

 

We would like to know if you still need assistance with your Zap. Kindly post a screenshot of your Zap in edit mode, obscure any sensitive information, and include the details on DATA IN/OUT so we can distinguish the cause of the issue. Thanks. 


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