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Has anyone ran into an issue connecting Typeform and MySQL? I contacted Siteground, the host company, where I checked the IP, database, username, and password. I’ve also whitelisted Zapier’s IP 54.86.9.50 and IP 0.0.0.0 but I am still getting this error message: 

We hit an error adding your new account

authentication failed: Could not connect with uxjghsl0ugpes and provided password. The response we got from the server is included below for debugging purposes. (pymysql.err.InternalError) (1129, "Host '54.86.9.50' is blocked because of many connection errors; unblock with 'mysqladmin flush-hosts'") (Background on this error at: http://sqlalche.me/e/2j85)

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

Does anyone have any information on how to solve this issue? 

Hi @DonHunter

Did you reference the available MySQL help articles?

https://zapier.com/apps/mysql/help

 

TIP: Try connecting in a new/private browser here: https://zapier.com/app/connections

Hey @DonHunter it looks like you were able to get this sorted out with support who was able to look up specific logs and determine that running 'mysqladmin flush-hosts' and trying the connection again may help fix the issue.

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