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Question

Typebot error: Authentication failed: The app returned "User not found."

  • September 8, 2023
  • 5 replies
  • 109 views

Instituto Médico da Dor

I'm having a problem authenticating the Typebot token with zapier, I get the following message: authentication failed: The app returned "User not found".

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5 replies

Troy Tessalone
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Hi @Instituto Médico da Dor 

Good question.

Can you post screenshots of the authentication screen and encountered error to help give us more context?


Instituto Médico da Dor
Troy Tessalone wrote:

Hi @Instituto Médico da Dor 

Good question.

Can you post screenshots of the authentication screen and encountered error to help give us more context?

This is the error


Troy Tessalone
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@Instituto Médico da Dor 

What about the screen before that error where you are inputting a value?


Instituto Médico da Dor

Follow in sequence as shown


Troy Tessalone
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@Instituto Médico da Dor 

You can try reaching out to Typebot Support as they created and manage their Zap app integration.


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