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Question

Typebot error: Authentication failed: The app returned "User not found."

  • 8 September 2023
  • 5 replies
  • 84 views
Instituto Médico da Dor

I'm having a problem authenticating the Typebot token with zapier, I get the following message: authentication failed: The app returned "User not found".

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Instituto Médico da Dor 

Good question.

Can you post screenshots of the authentication screen and encountered error to help give us more context?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Instituto Médico da Dor

Hi @Instituto Médico da Dor 

Good question.

Can you post screenshots of the authentication screen and encountered error to help give us more context?

This is the error

Troy Tessalone
Userlevel 7
Badge +14

@Instituto Médico da Dor 

What about the screen before that error where you are inputting a value?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Instituto Médico da Dor

Follow in sequence as shown

4 Attachments
Troy Tessalone
Userlevel 7
Badge +14

@Instituto Médico da Dor 

You can try reaching out to Typebot Support as they created and manage their Zap app integration.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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