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Question

Typebot error: Authentication failed: The app returned "User not found."

  • September 8, 2023
  • 5 replies
  • 128 views

Instituto Médico da Dor

I'm having a problem authenticating the Typebot token with zapier, I get the following message: authentication failed: The app returned "User not found".

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 8, 2023

Hi @Instituto Médico da Dor 

Good question.

Can you post screenshots of the authentication screen and encountered error to help give us more context?


Instituto Médico da Dor

Hi @Instituto Médico da Dor 

Good question.

Can you post screenshots of the authentication screen and encountered error to help give us more context?

This is the error


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 8, 2023

@Instituto Médico da Dor 

What about the screen before that error where you are inputting a value?


Instituto Médico da Dor

Follow in sequence as shown


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • September 8, 2023

@Instituto Médico da Dor 

You can try reaching out to Typebot Support as they created and manage their Zap app integration.