Best answer

Twitter mention error

  • 30 November 2020
  • 1 reply


I’m wroking on a Google Sheet to Twitter workflow.

When my sheet updates it should send a tweet.

The tweet should be formatted.

@name1, @name2 said {message}

It is sending the tweet but removing the mention (@name1) and tweeting it as:

name1, name2 said {message}

Why is this happening? Is there a work around?



Best answer by Troy Tessalone 30 November 2020, 16:13

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Userlevel 7
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Check this help article:


Using Zapier as a Twitter Auto-Responder

A Zap that auto-responds to search mentions is a violation of Twitter's policies for automation.

Twitter’s policy doesn’t allow replies or mentions in response to search mentions.
If your Zap has a Search Mention trigger and an action that sends a Tweet to that user’s @username, the Tweet will be posted but the @ will be removed.

Twitter’s policies for automation don't allow @replies in response to search mentions.
Here’s a link that discusses Twitter’s policies for using automations with their platform: