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Question

Troubleshooting Trello email automation for custom fields

  • April 6, 2025
  • 2 replies
  • 16 views

Hello,

I have an issue, I’m trying to send an automatic mail when I move a Trello Card to an other column.

I made a Zap with Outlook and Trello and it seems it cannot find data on my specific field, maybe I’m not pointing to the right field, I’m lost if someone can help ? 

Thanks a lot 

Manu

 

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • 34080 replies
  • April 6, 2025

Hi ​@Manu79 

Help links for using Trello in Zaps: https://zapier.com/apps/trello/integrations#help

 

This may be why...

Can I use fields from Trello Power Ups in a Zap

For now, we cannot access Trello Power Up fields in triggers or actions, so that information isn't accessible in a Zap.


SamB
Community Manager
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  • Community Manager
  • 9751 replies
  • April 28, 2025

Hi ​@Manu79 👋

Just wanted to check how things are going. Was the issue that the Card Email field is an unsupported Power Ups field, as Troy suspected? 

If not, I wonder if it might not be appearing if the currently selected test record didn’t have a value stored in the Card Email field at the time it was loaded into the Zap. 🤔  If that’s the case, selecting a new test record with an email address present might then allow it supply an email address to the Send Email action. 

Can you give that a try and let us know how it goes? And if you’ve already found a different solution, we’d love to hear what it was—want to make sure this gets sorted! 🙂