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I have a basic zap to facilitate communication between Trello and Google Sheets. I use multiple iterations of this sequence, and all have stopped working properly. When I go in to troubleshoot, it says “The Trello step hit an error. Error while hydrating from Trello: the app returned ‘None’”. But when I push replay run, it successfully move through the trigger and stops on the first action, which is “Only continue if comment exists”.  I’ve also noticed that some data from one Trello board is ending up in the wrong document. Any insight would be much appreciated! 

Hi ​@MT1990 

Check your Zap app connection for Trello here: https://zapier.com/app/connections

Reconnected if needed.

Try duplicating the Zap if the issue persists.

If the issue persists, then try opening a ticket with Zapier Support: https://zapier.com/app/get-help

 

 


Thanks ​@Troy Tessalone - my first attempt to fix the problem was to rebuild the four zaps that use this sequence. Everything worked in the testing phase. I will open a ticket with support. Thank you! 


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