Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

I am trying to get a zap whereby every time a new customer is created, a form is passed to Kajabi. 

I am able to connect to stripe via API key with no issue, but every time I test the trigger, I get another error:

 

I then get an email telling me to reconnect my stripe account, which I do, and then the whole problem starts all over again.

Hi ​@maclean023 

Help links for using Stripe in Zaps: https://zapier.com/apps/stripe/integrations#help

 

Help links to reference for a tip about how to connect your app accounts to Zapier: 

 

Hey Troy- thanks for these. I am not having trouble connecting Stripe. But the connection is dropping every time I test the trigger. 

​@maclean023 

Did you review the available help articles for using Stripe in Zaps?

https://zapier.com/apps/stripe/integrations#help

 

Are you trying to use LIVE mode or TEST mode for Stripe?

 

Post screenshots showing how your Zap step is configured in the CONFIGURE tab.

 

Terms & ConditionsAccessibility statement