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Question

Troubleshooting Stan Store connection issues with Zapier

  • June 8, 2026
  • 3 replies
  • 25 views
J

There are a few chats on this same issue.

Trying to connect Stan Store with Zapier. Have done it in incognito browsers. Have tried deleting and re-adding. Going to the apps in zapier, it will say it's connected. The minute you try and test the connection and add the next step, it just says connection expired and when I try and add my details it says you don't have the permissions.

All replies on this topic are useless; they send the help pages from Stan that say how to connect to Zapier, or send the Zapier connect pages with how you send it to Stan.

Is this just a bug? I've been unlucky; is there a workaround? 

3 replies

F
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  • Fahad SZapier Solution Partner
  • Zapier Solution Partner
  • June 9, 2026

Hi ​@jnl008 

Reach out to Zapier Support here: https://zapier.com/app/get-help

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • June 10, 2026

Hi ​@jnl008 

Help links from Stan Store for using their app in Zaps: https://help.stan.store/article/55-how-to-connect-stan-with-zapier

Most Zap app integrations are created and managed by the app developers, not Zapier.

Try reaching out to Stan Store Support for help with their Zap app integration.

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • June 24, 2026

Hi there ​@jnl008 👋

I found an open bug report for being unable to connect but it specifically mentions an “authentication failed: The app returned "Information you've provided is not valid. Please update your input and try again." error which doesn’t match the errors you’ve received. So I can’t be 100% sure that it’s the same issue as what you’re running into here.

I couldn’t see any tickets open with our Support team about this, were you since able to get it resolved?

If you’re still having trouble connecting your Stan Store account please reach out to our Support team directly. They can check the error logs for your account and investigate this further.

Let us know how you get on!

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