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Best answer

Troubleshooting file attachment issues when using Zapier with Supernote and Evernote

T
Forum|alt.badge.img

I'm new to Zapier and currently working on a workflow to send my handwritten notes from my Supernote E-Ink notepad into Evernote. I'm running into a couple of issues that I hope you can help me resolve.

Environment

  • Source: Supernote A5 X

  • Storage: Google Drive (Supernote exports to a specific folder)

  • Automation Platform: Zapier

  • Destination App: Evernote

Preconditions

  1. Supernote exports handwritten notes as PDF or image files into a designated Google Drive folder.

  2. Zapier is configured to trigger when a new file is added to this folder and to create a new note in Evernote.

Steps to Reproduce

  1. Export a handwritten note from Supernote to the Google Drive folder.

  2. Allow Zapier to trigger and create a new note in Evernote.

  3. Open the newly created note in Evernote.

Actual Results

  • A new note is created in Evernote.

  • The note shows the file title only.

  • The content of the file (PDF or image) does not appear in the note.

  • The file does not seem to be attached or embedded properly.

Expected Results

  • The file should be embedded or attached so that the content is visible or accessible within the Evernote note.

Reproduction Rate

  • 100 percent (issue occurs every time)

Additional Info

  • I have tried different settings in both the Content and Attachment fields in Zapier. Neither approach resolved the issue.

  • I will attach screenshots showing the original note and how it appears in Evernote.

    The note created in Evernote

     

Can someone help me get the file to appear correctly in Evernote?

That the original note looks like. 

 

Best answer by Thomas3474Best answer by Thomas3474

I figured it out.  I had to export from my Supernote as Text.  Then use the Files By Zapier app to extract the text.  After that I put the extracted text in the Content field.   

It works.   But I have to practice writing clearly or the OCR from my handwriting won’t be correct! 😉 😊 

I didn’t see any information people using Supernote writing pads.  So, if you need me to write an article or how to. Let me know.  

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Did this topic help you find an answer to your question?

3 replies

JammerS
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  • JammerSZapier Staff
  • Zapier Staff
  • 2649 replies
  • March 28, 2025

Hi ​@Thomas3474,

 

Welcome to the Community.

 

The issue with your Zap transferring files from Google Drive to Evernote may be due to how the file is embedded. Use the "Create a Note" action in Evernote and ensure the "Note Body" field contains the "Direct Media Link" from Google Drive. This will adequately embed the file in the note. Set the notebook, title, and body fields accordingly to ensure correct formatting.

 

I hope this helps. Please let me know if you have any other questions.

T
Forum|alt.badge.img
  • Thomas3474Beginner
  • Author
  • Beginner
  • 1 reply
  • Answer
  • March 28, 2025

I figured it out.  I had to export from my Supernote as Text.  Then use the Files By Zapier app to extract the text.  After that I put the extracted text in the Content field.   

It works.   But I have to practice writing clearly or the OCR from my handwriting won’t be correct! 😉 😊 

I didn’t see any information people using Supernote writing pads.  So, if you need me to write an article or how to. Let me know.  

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • 2649 replies
  • March 31, 2025

Hi ​@Thomas3474,

 

Thank you for sharing your workaround! It's great to see creative solutions in action. Your offer to write a guide is appreciated, as user-generated content helps others facing similar challenges. If interested, consider starting a thread in our community forum to share your integration steps with Zapier.

 

Again, thank you for your proactive approach and willingness to contribute to our community. If you have any other questions or need further assistance, feel free to ask.
 

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