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Question

Troubleshooting Facebook Lead Ads not triggering alerts in Slack

  • September 21, 2025
  • 2 replies
  • 18 views
Y

I set up the zap to send alerts to slack and make an entry to my crm but this is not working.


On testing it is working but when new lead comes then it is not working at all.

 

what can be the issue ?

P.S - I am using All forms and some forms has some questions which are slightly different

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Sparsh from Automation Jinn
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Hey ​@yogupta,

Here is a helpful article about Facebook Lead Ads not triggering here- https://help.zapier.com/hc/en-us/articles/25377944537997-Facebook-Lead-Ads-Zap-not-triggering

Referencing some of the fixes from the article-

Hope it helps!

 

https://zapier.com/partnerdirectory/automation-jinn | Zapier Silver Solution Partner| Automationjinn.com
SamB
Community Manager
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  • SamBCommunity Manager
  • Community Manager
  • 9721 replies
  • September 25, 2025

Hi there ​@yogupta! 👋 Did the potential fix Sparsh shared help to get the Zap triggering for new leads?

Saw you also mentioned that some forms have slightly different fields so I wanted to suggest loading in a test record for each form where the field names are different. That will allow you to map the differently named fields to the relevant Slack and/or Webhooks action fields as well. That will help to ensure that regardless of which lead form is triggering the Zap the information will still be passed over to the Zap’s actions.

Keep us posted on your progress! 🙂

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