Hi all
Trigger is a new label assignment to either a contact or a deal
Should be straightforward but keep getting errors for date requirements even tho I am adding the date fields
+14Hi
For us to have more info about what you mentioned, share screenshots showing:
Hope this makes sense. Once the label that includes the copy “HTN” is included in pipedrive, it triggers an event to create a new deal in zoho. Although I am populating the closing date info, it has an error. I will standy if you need more info….
This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.
+14
In the Zoho CRM Zap step, the required field Closing Date has a variable mapped that has “no data”, hence the error.
Make sure to test with an example test record from Pipedrive that has a value for the mapped variable.
Hi @YYCJMP,
It sounds like your Pipedrive → Zoho CRM setup is running into the classic date-field validation snag, especially when the zap fires right after a label change. Even if you’re mapping dates, Zoho often expects a very specific format, and Pipedrive can send timestamps that don’t match.
Double-check that each mapped date is either reformatted through a Zapier Formatter step or pulled from a clean field in Pipedrive. Also confirm that your trigger isn’t firing before those fields are fully populated.
I’ve seen similar issues in setups shared through your URL, where adding a small reformat step or a fallback value fixed the entire flow.
Bundle Of Thanks!
This seems highly plausible bc I have add/readded the step and updated the data to include a date. I am not entirely sure how to update it but will see what I can do. If you have an example, that would help.
Seem to be having the same issue. I inserted a date validator and it persist with the error when adding data:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
