I have linked Dixa CSAT responses to slack using zappier. The issue I am having is we are getting the same message sent into slack twice see below:
How can I fix this?
Thank you
I have linked Dixa CSAT responses to slack using zappier. The issue I am having is we are getting the same message sent into slack twice see below:
How can I fix this?
Thank you
Hi
Help us have more context by posting screenshots with how your steps are outlined and configured.
Thank you for responding, please see attached
Where can I find this please?
Hope this helps?
Check your Zap Runs history details to see the DATA IN/OUT for each step to help you troubleshoot the duplicates.
https://zapier.com/app/history/
Reference the timestamps for the Zap steps.
Just had a look, it seems that something is triggering the same data to be sent through twice a few seconds after eachother. Do you have any suggestions on what might be causing this?
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