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Question

Troubleshooting account connection "authentication failed: Cannot read properties of undefined (reading 'statuscode')" error

  • June 6, 2026
  • 2 replies
  • 17 views
S


I’ve been stuck on this for a while.. I’ve tried everything vro.

      2 replies

      Troy Tessalone
      Zapier Orchestrator & Solution Partner
      Forum|alt.badge.img+14
      • Troy TessaloneZapier Orchestrator & Solution Partner
      • Zapier Orchestrator & Solution Partner
      • June 7, 2026

      Hi ​@Sunethegoo 

      What app are you trying to connect to Zapier?

       

      Try this tip: 

       

      ⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
      SamB
      Community Manager
      Forum|alt.badge.img+11
      • SamBCommunity Manager
      • Community Manager
      • June 10, 2026

      Hi ​@Sunethegoo, just checking in to see if the tip in that guide Troy shared sorted it?

      Let us know if it did and if you're still running into trouble, can you share which app is erroring? Want to make sure this gets sorted!

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