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Question

Troubleshooting account connection "authentication failed: Cannot read properties of undefined (reading 'statuscode')" error

  • Jun 6, 2026 6:17 PM UTC
  • 3 replies
  • 49 views


I’ve been stuck on this for a while.. I’ve tried everything vro.

      This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

      3 replies

      Troy Tessalone
      Zapier Orchestrator & Solution Partner
      Forum|alt.badge.img+14
      • Troy TessaloneZapier Orchestrator & Solution Partner
      • Zapier Orchestrator & Solution Partner
      • Jun 7, 2026 4:27 PM UTC

      Hi ​@Sunethegoo 

      What app are you trying to connect to Zapier?

       

      Try this tip: 

       

      ⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
      SamB
      Community Manager
      Forum|alt.badge.img+11
      • SamBCommunity Manager
      • Community Manager
      • Jun 10, 2026 11:18 AM UTC

      Hi ​@Sunethegoo, just checking in to see if the tip in that guide Troy shared sorted it?

      Let us know if it did and if you're still running into trouble, can you share which app is erroring? Want to make sure this gets sorted!

      Forum|alt.badge.img+4
      • Fahad SZapier Solution Partner
      • Zapier Solution Partner
      • Jun 29, 2026 11:00 PM UTC

      Hi ​@Sunethegoo just checking in — did you manage to resolve this?

       

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