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Troubleshooting a Zap based on specific run data


mudclaystudio

Is it possible to edit a zap based on a specific run, instead of using test records?

The data has different fields in different runs, and so I usually can’t click on the most recent 3 test records and find an order with the exact same issue that created an error. 

I would love to be able to troubleshoot the zap using the exact information from the run that errored or halted.

Thank you.

Best answer by Troy Tessalone

@mudclaystudio 

The 3 most recent examples should be returned, otherwise it will be 1-3 representative examples that have dummy data.
You may have to try adding this as Zap step 2: Square - Find Order

Then you can use a static value to retrieve the desired Order ID so you can configure the different types of Orders for you to configure the Zap action steps.

Remember to change the static Order ID value to a dynamic variable before going live.

 

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5 replies

Troy Tessalone
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Hi ​@mudclaystudio 

That depends on the Zap app trigger type and the Zap app trigger event.

Help links about Zap triggers:

https://help.zapier.com/hc/en-us/articles/8496244568589-How-Zap-triggers-work

https://help.zapier.com/hc/en-us/articles/8496288188429-Set-up-your-Zap-trigger


mudclaystudio

The trigger is New Order Completed in Square.

An example of what I’m looking at: the field “Line Item” will show for an order, while “Return Line Item” will only show for a return. I can’t search for the field “Return Line Item” in data that is not a return, even if I would like to create a different path for Return Information.


Troy Tessalone
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  • Zapier Expert
  • 31349 replies
  • Answer
  • March 26, 2025

@mudclaystudio 

The 3 most recent examples should be returned, otherwise it will be 1-3 representative examples that have dummy data.
You may have to try adding this as Zap step 2: Square - Find Order

Then you can use a static value to retrieve the desired Order ID so you can configure the different types of Orders for you to configure the Zap action steps.

Remember to change the static Order ID value to a dynamic variable before going live.

 


mudclaystudio

That worked! Thank you so much for your time.

 


JammerS
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  • Zapier Staff
  • 2594 replies
  • March 28, 2025

Wow! Thank you for confirming that Troy’s resolution got the Zap running. This will significantly help our Community members to have as a reference for the same issue.


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