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Question

Trouble with newsletter automation in Ninja Forms and GetResponse

  • December 14, 2024
  • 2 replies
  • 22 views

Hey,

I have a problem with newsletter automation (ninjaforms) with getresponse.

I have prepared a newsletter with 3 options in ninjaforms (list of radio buttons), but after selecting 1 of the 3 options and submitting the form I receive 3 (instead of the selected one).

I have tried many different exclusions, but no change. Apart from that, the integration itself works fine.

Maybe someone knows the solution?

Thanks for all the tips!

Bartek

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • December 14, 2024

Hi ​@Bartosz Rudzki 

For your Filter conditions, you need to set static values for the bottom option in each condition.
e.g. [VAR] exactly matches “XXX” (but without the double quotes)

 


SamB
Community Manager
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  • Community Manager
  • December 24, 2024

Hi there ​@Bartosz Rudzki 👋

Did you manage to get it sorted by updating the path conditions as Troy suggested? 

Let us know if you’re still running into any trouble at all—keen to ensure you’re all set! 🙂