Question

Trouble with Formatter by Zapier: Getting "Email Not an Email" error after splitting.

  • 27 September 2023
  • 2 replies
  • 13 views

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I am trying to use formatter by zapier to split an inbound email by line. One of these lines is itself an email. When I map and test the action after splitting it, it gives me the error ‘email not an email’. However, I know that it is an email because it is the one that I use for testing and have set up through gmail. How can we make this work?

Show email by zapier body plain being used for split function
Shows some of the mappings used after splitting
Shows the error

 


2 replies

Userlevel 7
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Hi @speculo 

Good question.

There may be extract invisible characters part of the email address. (e.g. leading/trailing whitespace)

You’d be better served doing proper email parsing using one of these methods:

Userlevel 7
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@speculo 

If you are using Elementor Forms, then check out this related topic for a different approach:

 

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