Trouble viewing and connecting customer pages with Facebook Lead Ads connector

  • 11 December 2023
  • 3 replies

I have a big problem with the Facebook connector, Facebook Lead Ads.I am the administrator of several pages and manage Facebook campaigns with module. It doesn't let me see the pages anymore and when I try to connect a Facebook account it only and exclusively shows me the personal one, not the customers' one.I can't manage campaigns correctly.Can you help me?

3 replies

Userlevel 7
Badge +14

Hi @Davide Serrapede 

Help articles for using FB Lead Ads in Zaps:


It's clear to me how to do the integration and the zap. I am the page administrator and the old zaps work correctly. The problem exists when I create a new zap. He doesn't see my clients' pages. I think it's just a b

Userlevel 7
Badge +6

Hi there @Davide Serrapede,

Before we dive deeper, could you please try using theFacebook Lead Ads (for Business admins) version?

(view larger)

Please let me know if that works. Thanks!