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I want to automate a welcome email being sent to any new member that joins my trello board. I have tried this several times and i haven’t been able to get it done. I know i am supposed to use trello as the trigger app and the trigger event should be when a new member joins the board. I also use the gmail app as the action app.

Where i have been having issues is the ‘to’ field. I want it to use the email attached to the trello account of any new member that joins the board . How do i achieve thiis ? I think the field mapping options should show an option like that, but it hasn’t been showing it. Am i wrong? Is there no option like that?  I have asked copilot how to do it, but it has not been really helpful. 

Please help me, how do i achieve it?

Hi ​@EMPRESS MO 

Try these Zap steps:

  1. Trigger: Trello - New Member on Board
  2. Action: Trello - Find Member
    1. Map the Member Username to the Member Name field
    2. This step should return a variable: Email

Hey there, ​@EMPRESS MO 👋

How did you get on with Troy’s suggestion of using a Find Member (Trello) action to get the email address—did it work as intended?

Want to ensure you’re all set so let us know whether you’re still in need of some help at all! 🙂


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