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Question

Trouble getting a Wufoo form to upload submitted images into a Dropbox folder

  • February 6, 2024
  • 7 replies
  • 116 views

Hi.

I am trying to set up a zap to have images submitted on a Wufoo form upload to a specific folder in Dropbox and can not figure it out.

I have tried the suggested zap that I found online. 

Trigger: New Entry (Wufoo) 

Action:  Upload File (Dropbox)

 

However, every time I do this I get an error when I test the step. 

Failed to create a file in Dropbox

The app returned "Not Found".

 

At first I thought maybe I was not selecting the right file from my Wufoo form options. But I tried every one possible and still I get an error. 

 

I read somewhere that Dropbox won’t allow an upload file action if it is coming from a site that requires a password (in this case Wufoo)? I am not sure if this is causing the issue? If so, is there a way to get around that?  

 

Seems like it should be an easy one to do, but I just cannot get it to work. Any help would be greatly appreciated. I can provide more details if needed. 

 

Thanks! 

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7 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • February 6, 2024

Hi @ReaceK 

For us to have full context, post screenshots with how your Zap steps are outlined and configured, thanks.


  • Author
  • New
  • February 6, 2024

Hi @Troy Tessalone,

Here are screenshots for the Dropbox portion. For the Wufoo part, I just have the form selected I am trying to get images from. When I test the first part, everything is ok. It is the dropbox portion that is giving me trouble. 

Let me know if you need any other specific screenshots. 

Thanks, 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • February 6, 2024

@ReaceK 

Screenshots didn’t upload.


  • Author
  • New
  • February 6, 2024

@Troy Tessalone 

Sorry about that. Here they are. 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • February 6, 2024

@ReaceK 

Try refreshing your Zap trigger examples and selecting a more recent example to use to test you Zap action steps.

The mapped variable for the File field is a temp file that expires after a short time.

 


  • Author
  • New
  • February 7, 2024

@Troy Tessalone 

I tried refreshing the example and selecting a similar field (one that says Exist but not shown) and I still get the error. I then tried selecting a field that contained a URL for the image and the test goes through, but I get a .txt file uploaded to my dropbox and not the image itself. Below is screenshot of the URL field I selected. 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • February 7, 2024

@ReaceK 

This looks like multiple files names.

The File field expects file objects or files urls.

Resource to reference for help sending files in Zaps; https://zapier.com/help/create/basics/send-files-in-zaps

 

If there can be 1+ then you can use the Looping app: https://zapier.com/apps/looping/help