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Question

Trouble filtering PayPal transactions by item name in Zapier

  • September 3, 2026
  • 3 replies
  • 25 views

Hello,

 

I am trying to set up a Zapier filter for after someone has made a purchase through PayPal. I have reviewed these forums and tried the steps:

 

 

I am having the same issue described on these forums. I do not have the option available to filter by “Item Name.” Please see video. Is there a workaround for this? What should I do to be able to filter three specific products when they are purchased on PayPal? 

3 replies

olviers
  • September 5, 2026

You could try using a Formatter or Code step to extract the product name from the PayPal data before the Filter step. Then you can filter based on that extracted value for each of the three products. I’d also check the raw PayPal trigger data to see which field contains the item details.


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • September 8, 2026

Hi ​@iyaliason 

You may need to add a Search step as Zap 2 to find the Order/Product by ID to get the Item Name to Filter by.

Filter help: https://zapier.com/apps/filter/integrations#help

 


SamB
Community Manager
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  • Community Manager
  • September 24, 2026

Hi ​@iyaliason 👋 Did either of the suggestions from olivers or Troy here do the trick?

Want to make sure this got sorted, so please let us know how it went!