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Question

Trouble extracting custom fields from Convertkit Form via Zapier

  • December 19, 2024
  • 3 replies
  • 19 views

Hi, 

 

I tried to extract Convertkit Form Details to send to a specifc email recipient via Zapier. At the moment, I have several custom fields ie phone number, occupation etc on the Convertkit Form. However, when configure the outbound email, the only available form details are limited ( see the screenshot above). Any ideas on how to extract more custom fields details on the form so I can input it on the body email? 

 

Many thanks for your help 

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3 replies

DavidLGS
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  • Zapier Expert
  • 117 replies
  • December 19, 2024

Hi ​@Janet20,

Have you submitted your ConvertKit form with custom fields? If not, you should do that and then retest your trigger so that it can pull in the latest data. Hopefully then those fields will be available. And if not, it might not be possible or you may need to contact support. There would be one other possibility to use webhooks, but I don’t know if that’s possible with ConvertKit either.


Troy Tessalone
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  • Zapier Expert
  • 30962 replies
  • December 19, 2024

Hi ​@Janet20 

You can also try adding this as Zap step 2: ConvertKit - Find Subscriber

Sometimes additional fields are returned to use.

 


SamB
Community Manager
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  • Community Manager
  • 7492 replies
  • January 6, 2025

Hi there, ​@Janet20! 👋

Did either of David or Troy’s replies here help you to access to those missing fields?

Want to make sure this gets sorted so please let us know whether you need any further assistance here.