Best answer

Trouble connecting Searchie app on Zapier: Keeping getting an "Auth expired" error message.

  • 20 December 2023
  • 5 replies
  • 37 views

Userlevel 1
Badge +1

I have been trying to connect our Searchie app and it keeps giving me an error message stating that the auth has expired. So I’ve tried reconnecting it and then deleting it from the apps section, but it keeps giving me an error message. I’ve also double checked the login credentials for Searchie and they are correct. So not sure what to try next. Here is a short video I did of the issue I’m having. https://app.screencast.com/WkJNRA3rrjvUS

icon

Best answer by Inventive Guild 31 December 2023, 21:08

View original

5 replies

Userlevel 7
Badge +14

Hi @Inventive Guild 

Check your Zap app connections here: https://zapier.com/app/connections

 

Userlevel 1
Badge +1

Hi Troy,

I just tried using an incognito browser to connect our Searchie app and I still experienced the same issue. It will connect the app, but when I go into the zap to add the app as an action, I get this message: https://app.screencast.com/4osQsSahLH6jt

Userlevel 7
Badge +14

@Inventive Guild 

Try reaching out to Searchie Support for help with their Zap app integration.

Userlevel 1
Badge +1

You can close this request for help. I found out that another account we had which wasn’t being used had the Searchie app connected in it. But once we removed the app from that account, we were able to connect it in our current account.

Userlevel 7
Badge +6

That’s an amazing news @Inventive Guild! We’re glad to hear you were able to get it sorted! 

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

Reply