Trouble attaching newly created Google Drive file to automated email with Gmail

  • 27 March 2023
  • 1 reply

Userlevel 3

Having issues getting an attachment to show up correctly when trying to automate sending an email… have a Zap that takes a google doc template and creates a new doc and saves it to our teams G-drive with variables populated from our salesforce (this part of the zap is working fine) but on my last step I want to use Gmail to send an email with this file attached… i tried running a find file in google drive and it seemed like it found the file but when i try to add it and send as an attachment I keep just getting a blank google doc and not the new file i just created from my template




Any help here would be great! thanks Woozie


This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Userlevel 3
Badge +4

Hi @Woozie83 

Welcome to the Community and thank you for sharing screenshots!

Per the screenshots you sent, I can see that you have set up the Zap correctly.

That said, I would suggest you try reaching out to our Support Specialists so they could further check the Zap. They will be able to check the backlogs of your Zap history.

Let me know if you have other questions! 😊