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Best answer

Trigger "new file in folder" doesn't find new uploaded files in GDrive

  • July 3, 2023
  • 4 replies
  • 835 views
Andy Halliday

I am setting up a transcription Zap, but the Zap Trigger fails to find the New_file_in_folder. It is defaulted to my Drive, and I have selected the correct folder in “Account” (“Video and KB Docs for Transcription”) which has my test file upload and a new Google Sheet added to it, so here are 2 new files the Zap should find. 

GDrive target folder for Zap

Here is the Account Target setting: 

 

As you can see above, the Account panel is set up to track the same folder in my drive. But when I test the Trigger, it only returns some extraneous file not in that folder, uploaded three weeks ago, I don’t know what that file is, and clicking “Find New Records” results in pulling in the same weird file. 

Any ideas on what I am doing wrong here?

Best answer by Troy Tessalone

Hi @Andy Halliday 

Good question.

GDrive help article: https://zapier.com/apps/google-drive/help

 

The screenshot from the Zap trigger doesn’t show the name/title of the found file to provide enough context.

 

Not all my files are triggering my new file in folder Zap.

The New File in Folder trigger has some nuance about what it will trigger on:

Google Files (e.g. Google Doc, Google Sheets etc)

  • If a file was created within the folder, the Zap will trigger
  • If a file was modified fewer than 4 days ago and moved to the folder, the Zap will trigger
  • If a file was modified greater than 4 days ago and moved to the folder, the Zap won't trigger

Non-Google files (e.g. pdf or jpg):

  • If a file is directly added to the folder, the Zap will trigger
  • If a file is directly added to the folder but was modified/created greater than 4 days ago, the Zap won't trigger
  • If a file is moved to the folder (even if it was added to Google Drive in the last 4 days), the Zap won't trigger

Also, you can't trigger or act upon a folder shared with you, so files added to folders you don't own will not trigger the Zap.

The connected account must be the owner.

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    4 replies

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • Answer
    • July 3, 2023

    Hi @Andy Halliday 

    Good question.

    GDrive help article: https://zapier.com/apps/google-drive/help

     

    The screenshot from the Zap trigger doesn’t show the name/title of the found file to provide enough context.

     

    Not all my files are triggering my new file in folder Zap.

    The New File in Folder trigger has some nuance about what it will trigger on:

    Google Files (e.g. Google Doc, Google Sheets etc)

    • If a file was created within the folder, the Zap will trigger
    • If a file was modified fewer than 4 days ago and moved to the folder, the Zap will trigger
    • If a file was modified greater than 4 days ago and moved to the folder, the Zap won't trigger

    Non-Google files (e.g. pdf or jpg):

    • If a file is directly added to the folder, the Zap will trigger
    • If a file is directly added to the folder but was modified/created greater than 4 days ago, the Zap won't trigger
    • If a file is moved to the folder (even if it was added to Google Drive in the last 4 days), the Zap won't trigger

    Also, you can't trigger or act upon a folder shared with you, so files added to folders you don't own will not trigger the Zap.

    The connected account must be the owner.

    ⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
    Andy Halliday

    @Troy Tessalone thank you for the prompt assist. I am going to work on the remainder of the zap and come back later to the Trigger issue

    • ferahl
    • New
    • May 20, 2024

    Anyone know how to get the contents (binary) of a non-google file? None of the fields work. “File” is empty, “File (Exists but not shown) just has a short amount of base64 that’s not the content...

    Troy Tessalone
    Zapier Orchestrator & Solution Partner
    Forum|alt.badge.img+14
    • Troy TessaloneZapier Orchestrator & Solution Partner
    • Zapier Orchestrator & Solution Partner
    • May 20, 2024

    @ferahl 

    Try this tip:

     

    ⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
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