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Hi there,

I am new here.

I´ve created a Webhook to receive Bike Rental Data when creating a Reservation and I want to send this information to our POS (2) to park this Sale. But when I want to send the Information to the POS I receive the following Issue: This is not a valid UUID.

 

Status: SAVED

User Id: 1

Source: brm2

Source Id: Oct0087-25

Note: Bike rental reservation Oct0087-25 - Heike Erdmann - Academy Belt Grade 5 (7-11 Years) (Grade 5 / 7-11 / 24 inch)

register_sale_products_product_id: 254

register_sale_products_quantity: 1

register_sale_products_price: 15

register_sale_products_tax: 2.6

register_sale_products_tax_id: 1

fulfillment_details_type: PICKUP

Customer Id: 2087

Invoice Number: Oct0087-25

register_sale_payments_amount: 15

 

Empty fields

Register ID

empty (optional)

Short Code

empty (optional)

Account Transaction ID

empty (optional)

ID

empty (optional)

Sequence

empty (optional)

Cost

empty (optional)

Payment Type ID

empty (optional)

Payment Date

empty (optional)

Register Sale Attributes

empty (optional)

Tax ID

empty (optional)

 

Can someone help out please.

Thanks

Hi ​@HeikeBSP 

For us to have more info, post these screenshots:

  • how your Zap steps are outlined
  • how your Zap steps are configured in the CONFIGURE tab while in EDIT mode with the field mappings visible along with the field types
  • the encountered error

Hey there ​@HeikeBSP 👋

Were you able to get that “This is not a valid UUID” error sorted?

If not, my guess would be that it’s potentially due to the values mapped to one or more of the User ID, Source ID, or Customer ID fields. IDs tend to be different between apps, so if the ones coming from the webhook don’t match the corresponding User, Source, or Customer IDs in the POS app, that could explain why they’re being seen as invalid.

For this sort of situation using a search action to find the relevant ID would be the easiest approach. The Lightspeed Retail POS app has a Find Customer action so you could use that to get the correct Customer ID. 

For the User and Source IDs, are those going to be the same each time? If so, you could look them up directly in Lightspeed Retail POS to confirm they’re correct and update the selected values in your Zap if needed.

Let us know if that does the trick or if you’re still having issues here!

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