Using a softwaere package that creates a Google Doc via Api from the system.
The Google Doc is created from a template which is copied from the root fo the Google Drive. The API “pushes” text and images into the Google Doc.
We have created a Zap that polls every 2 minutes to move any newly created Google Doc from the root of Google Drive into a folder.
This works for the bulk of Google Docs we create - but occassionally (and seemingly without cause) we get a Zap error as follows:
This Google Docs step hit an error
Error while hydrating data from Google Docs: The app returned "This file is too large to be exported.".
The files being generated range from 4MB to 15MB (at most). It is the larger files that seem to have more problems but they are not near the 1GB that has been suggested by the Troubleshooter.
Is the Google Doc being held open by the API and the Zap doesn’t like it?
Would love to hear from the community on any thoughts of where to look next as to the cause.
