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The purpose of the Zap concerned is to trigger when a line in a google sheet is modified, and then to find the corresponding record in Smartsuite and update it, or create a new Smartsuite record if it doesn't already exist.
I've just tested the creation of a new record in my google sheet. The record is created, but strangely only 2 fields are filled in, even though they are all mapped.
I don’t understand why...

Hi @Nica 

For us to have full context, post screenshots showing how your Zap steps are outlined and configured in EDIT mode so we can see the field mappings.

Check your Zap Runs history details to see the DATA IN/OUT for each Zap step to help you troubleshoot: https://zapier.com/app/history/

 


Here are the screenshots of the mapping for the step “Find record”


And the screenshots for the “Update Record” Step
 


And I checked the Zap runs history details (which I am discovering). It says that there is too much datas ! And I also have some kind of alter that I don’t understand :-(


Why am I supposed to do ? What is the limit ?


Thank you for your help !


@Nica 

Looks like you did some bulk update across many GSheet rows, which triggered a bunch of Zaps to fire and for those Zap Runs to be HELD.

 

Help links for using GSheets in Zaps: https://zapier.com/apps/google-sheets/help

Help link for Zap Run statuses: https://help.zapier.com/hc/en-us/articles/20505304170637-Review-Zap-run-statuses#h_01HD20969HEJSYV1VSZHSFB6D4

 

Held

A held status indicates that the Zap run is being held for one of a few reasons. Held statuses can be caused by:


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