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Question

The Zap is changing the timezone to GMT despite updating them in Zapier and app.

  • May 10, 2024
  • 8 replies
  • 242 views

The Zap changes the timezone to GMT. I have updated the timezone in Zapier and the calendly app.  Why is the incorrect data imported?

 

 

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8 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • May 10, 2024

Hi @Brittne 

In order for us to have more context, post screenshots with how your steps are outlined and configured in EDIT mode along with any related time zone settings.


  • Author
  • New
  • May 10, 2024

Hello @Troy Tessalone  

 

Thank you for the reply. I am including screenshots. In Canlendly and Zapier the time zone is set for EST. When someone schedules a calendly event and the data is imported into Zapier it shows the time as GMT. That data gets translated to my Squadcast and ends up in the Squadcast invitation email as the GMT time instead of EST. 

 

I also have the free plan and can’t perform the formatting zap under the free plan. 


  • Author
  • New
  • May 10, 2024

@Troy Tessalone 

Here is the Zap trigger 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • May 10, 2024

@Brittne 

You can use a Formatter > Date & Time > Format step to adjust the time zones

https://zapier.com/apps/formatter/help


  • Author
  • New
  • May 10, 2024

@Troy Tessalone  Thanks. Are there any fixes for free plans?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • May 10, 2024

@Brittne 

Zapier free plans only allow 2 step Zaps, so if there needs to be data transformation that would have to happen in the app being used in the Zap trigger step or in the app being used in the Zap action step.

Otherwise, a Formatter step would need to be added to the Zap to transform the data before being passed on to following Zap steps.


  • Author
  • New
  • May 10, 2024

@Troy Tessalone  Ok thank you. 


JammerS
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  • Zapier Staff
  • July 8, 2024

Hi @Brittne,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.