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Hi, 

I’ve made a zap that automatically updates information from contacts from HubSpot to Excel.

However, when the contact is updated, it changes the contact name to the owners ID. I have it mapped to contact name but doesn’t work.

Can you help.

Thanks

 

@lachie016 

We would need to see screenshots with how your Zap step 3 is configured to have full context.

You likely need to add another Zap step to get the Owner by ID.

 

Here you are. Where would I insert this get owner by ID action? After Step 2?

@lachie016 

The new HubSpot step needs to be added before the last Excel step.

When in doubt, test it out.

 

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