Hello there, I just set up my zap where I automated my google form responses to Trello card, but I’m facing this issue, where the image/attachment uploaded on google form is appearing as identifier file which is not opening instead of actual image.
Can someone help me resolve this issue?
Best answer by christina.d
Hey there,
I checked and saw you were able to reach my friends in support as well. I wanted to share their response in case ya hadn’t had an opportunity to see it yet:
I took a peek at the Zap settings and when using an attachment in an action you'll need to map in a file object or a publicly [accessible] file using it's URL as mentioned here - https://help.zapier.com/hc/en-us/articles/8496288813453-Send-files-in-Zaps
The Google Forms URL isn't publicly accessible and this is the reason it's not being passed through to Trello.
I hope this helps!
+9Hey there,
I checked and saw you were able to reach my friends in support as well. I wanted to share their response in case ya hadn’t had an opportunity to see it yet:
I took a peek at the Zap settings and when using an attachment in an action you'll need to map in a file object or a publicly [accessible] file using it's URL as mentioned here - https://help.zapier.com/hc/en-us/articles/8496288813453-Send-files-in-Zaps
The Google Forms URL isn't publicly accessible and this is the reason it's not being passed through to Trello.
I hope this helps!
We're celebrating the Zapier builders making AI transformation happen. Winners get a published story on zapier.com, a trophy, $5,000 cash, and a feature at ZapConnect. Nominate yourself or a peer by July 24th, 2026.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
