About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Text gets cut off in Zap (Mailchimp to Wrike)

  • 22 August 2023
  • 3 replies
  • 24 views
ootsdigital
Userlevel 1

I have set up a form on our website that feeds information through to Mailchimp. The Zap is set up from Mailchimp to Wrike.

In Wrike there text information is cut off in Wrikes task discriptions.

 

For context:

  • New Business Enquiry comes in through website
  • Information from fields go across to Mailchimp audience
  • Zaps to Wrike (project management tool) raises task and pulls across information from Mailchimp fields into Task description. The text in one of the longer entry fields gets cut off.
icon

Best answer by shalgrim 23 August 2023, 00:42

View original

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @ootsdigital 

Good question.

Please post detailed screenshots with how your Zap steps are configured.

Also, provide an example of the issue with screenshots.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
shalgrim
Userlevel 6
Badge +8

Hi @ootsdigital ,

I think this can be solved if you look at your Zap history for this zap. You can get there from the Zaps page by clicking on the right-hand menu and choosing History like so 

Now, if you click into one of those Zap runs you’ll see that in the Data out from step 1, there are two fields that come from Mailchimp that have a large description. One of them is under “merges” and contains all the text. The other is under “merge_fields:” and contains the truncated text.

If you map to the other field you should see all of it:

Let me know how that goes for you!

ootsdigital
Userlevel 1

Thanks @shalgrim that has done the trick! Thanks muchly for jumping in and troubleshooting. Ben

Reply


Terms & Conditions