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Hello dear support,
I have the following problem when searching for a contact:
For example, zapier send the following data

But by searching zapier get a completely incorrect contact.
His name and email do not match:

 

 

And then when zapier try to create a contact zapier get an error stating that such a contact already exists.
The app returned "Duplicated Key Error".
Please help me solve this problem.
Run ID 00d4f163-45d1-a618-9571-901f38ac3481
Many thanks.

Hi there @Loran,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “Action” section of the “Find Contact” action step that shows all of its fields. Like so:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

Reply


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