Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Question

TeamUp Error code: Error while retrieving: The app did not respond in-time.

  • May 13, 2024
  • 7 replies
  • 55 views
B

Trying to pull data from Teamup (when a customer is marked as No Showed) but keep getting the following error when I test my trigger.

Error code: Error while retrieving: The app did not respond in-time. It may or may not have completed successfully.

It seems to happen to any of the Team Up zaps I try to create - am I missing some obvious? (all apps are updated and current versions)

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

7 replies

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • May 14, 2024

Hi there @BobEvans,

Welcome to the Community! 🎉

Before we dig deeper into this, could you please let me know the trigger you’re using for Teamup?

Thanks!

B
B
  • BobEvans
  • Author
  • New
  • May 14, 2024

Apologies.. Using the Class Attendee No-Showed in this instance. 

See below

 

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • May 14, 2024

Hi @BobEvans,

Thanks for the update.

I did some digging into this, and it seems like our Support Team created a bug report on your behalf regarding this issue. I’d recommend reaching out to TeamUp dev team and tell them about the bug when using their app in Zapier since they are the ones who maintains and updates their integration with Zapier.

Hopefully, this helps.

B
  • BobEvans
  • Author
  • New
  • May 14, 2024

Excellent - Thank you. 
I’ve opened up comms with them to hopefully get this sorted. 

Thanks for your help. 

ken.a
ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • May 15, 2024

You are most welcome @BobEvans!

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

B
B
  • BobEvans
  • Author
  • New
  • May 15, 2024

Hi @BobEvans,

Thanks for the update.

I did some digging into this, and it seems like our Support Team created a bug report on your behalf regarding this issue. I’d recommend reaching out to TeamUp dev team and tell them about the bug when using their app in Zapier since they are the ones who maintains and updates their integration with Zapier.

Hopefully, this helps.

Hey @ken.a, 

Teamup have responded with a request for a Bug I.D.

Is this something you’d have access to? or can point me in the right direction?

Thanks in advance

ken.a
Forum|alt.badge.img+6
  • ken.aZapier Staff
  • Zapier Staff
  • May 16, 2024

Hi @BobEvans,

I did some digging into this, and it seems like the bug ID is #12.

Hopefully, this helps!

Terms & ConditionsAccessibility statement