Long story short, I wanted to connect a google sheets row to Teamleader (CRM package).
I wanted Teamleader to create a deal whenever the status in google sheets of a row changes.
The problem is that the Teamleader step always returns:
Failed to create a deal in Teamleader Focus
The app returned "customer.id invalid uuid".
Customer support of Teamleader did not really help. I am not sure this is because hardly anyone uses this zapier zap and therefore it does not work or that is really a problem from my side.
Does anybody here know how I could solve the issue?
I was already seriously contemplating changing the CRM package and wanted to give it a last go. If I could make the zap work then I might consider not changing. The problem with changing is that we use the CRM to bill the clients. The rest of the features of Teamleader are not used because of the high input necessity (double / triple entry of data) and the fact that it is very hard to create a “template” flow to make sure each contract is handled in the same way.
So therefore maybe a follow up question: What true CRM / billing / project package would suit there needs?
Best answer by CarlosVBView original