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I have a Zap that finds a task by a custom field and then the next step is to update that task.  My steps all work until the last one “update task.”  The actual zap gave this error:

ResponseError: {"status":401,"headers":{"content-type":"application/json; charset=utf-8","retry-after":null},"content":"{\"err\":\"Team not authorized\",\"ECODE\":\"OAUTH_027\"}","request":{"url":"https://api.clickup.com/api/v2/task/868a8

When I went into the zap and confirmed my connection to ClickUp was good and reviewed the configuration of that step, I tested it with the original trigger and get this error:  “Team not authorized”

 

My credentials allow me to update this task but not sure why the zap isn’t working.  

Hi @Kim_M 

Help links for using ClickUp in Zaps: https://zapier.com/apps/clickup/help

For us to have more info, post these:

  • screenshots showing the encountered error
  • screenshots showing how your Zap step is configured in EDIT mode so we can see the field mappings

Here’s the zap with the error:

Here is how it’s set up

highlighted is the only field I’m changing on the task - The status.

 

@Kim_M 

Task field expect a single internal ClickUp Task ID to update.

 

That is the task ID from step 12 which is to find the task that matches the criteria set.

@Kim_M 

Step 12 for ClickUp can return 0+ Tasks.

 

In step 13, the Task field expects 1 Task ID that is the ClickUp Internal Task ID, not multiple Task IDs separated by a comma.

 

Example of a ClickUp Task ID

 

Also, you would need to use the Looping (Create Loop from Line Items) Zap step to iterate thru the list of Tasks returned from Step 12.

 

 

But if Step 12 only found 1 task, the zap should work?

@Kim_M 

Try this…

Turn your Zap ON.

Test live.

Check your Zap Runs history details to see the DATA IN/OUT for each step to help you trace the data flow and troubleshoot: https://zapier.com/app/history/

Post screenshots showing the DATA IN/OUT for the related Zap steps to give us true context.

 

Hi @Kim_M,
 
We just wanted to see how everything is going with your Zap. Did Troy's recommendation get the job done? Feel free to reach out if you need further assistance with your Zap. We're glad to address any concerns and assist you.
 
We're looking forward to your response.

Yes, still working on but had to move to something else.  I’ll look into this today.  But I think I may need to add a filter to this zap.  Will confirm once I get to it.

Hi @Kim_M,

Thanks for looping back with an update here.

Please let us know if you’re still running into the issue here. We’re happy to troubleshoot further!

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