I recently logged back into my Zapier account to double check why some zaps have recently been failing. I saw that my connection with SysAid has been expired and to reconnect. I followed the process for reconnecting but was unsuccessful. I tried to delete the connection and just add a new one with the exact same required information and have run into this error.
I have verified with the IT team that the information I put into the login page was correct. There isn’t any pop that showed up, as well as the account in question never had it’s permissions changed since I last used it.
Any help would be appreciated.