Hi I’m getting following error while connecting with survey monkey. My connection is fine and I have yearly account on surveymonkey and enterprise google workspace
Answer
SurveyMonkey error: Unable to pull response. You have not authorized Zapier to "View answers along with responses"
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+14- Zapier Orchestrator & Solution Partner
Hi
Good question.
Help article: https://help.surveymonkey.com/en/surveymonkey/integrations/zapier/
I'm getting an error telling me I need to upgrade my Survey Monkey plan to an annual subscription.
The "New Response Notification with Answers" trigger will require you to have any Annual paid plan with Survey Monkey. This includes the Standard Annual, Advantage and Premier plan, which are all annual subscription plans that Survey Monkey offer. This information can be found here: https://help.surveymonkey.com/articles/en_US/kb/SurveyMonkey-Partner-Integrations-Changes
The only paid plan that doesn't work with Zapier integrations is their Standard Monthly plan, which is their only monthly subscription plan.
- Beginner
Hi @Tory
Thanks for your response. I already have the yearly plan with survey monkey.
+14- Zapier Orchestrator & Solution Partner
Did you follow the instructions in the encountered error?
- Beginner
Hey,
Yes, I removed SurveyMonkey from App & Event and added it again but it didn’t ask me for the permission. I did same even with the new Zap.
- Beginner
- Answer
Hey Troy,
So I went to the apps and removed the connection and added again. My bad didn’t tried earlier. Now it is working thanks for the support.
+11- Community Manager
Thanks so much for circling back here to share how you solved this,
Sounds like you’re all set for now but if you need further help with anything else Zap-related please do reach out again - the Community is always here and happy to help! 🙂
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