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I set up a zap with a trigger of a new member in Mighty Networks to an action by Moosend to add it to a mail list. It works on the “automatic test” but that is the only place it works. No activity when someone joins the Mighty Network at all in Moosend. 

Thank you!

Hi @gchaky 

Things to check…

  1. The Zap is ON
  2. The Zap app connections here: https://zapier.com/app/connections
  3. The Zap Runs for triggered Zaps and errors: https://zapier.com/app/history/

You can open a ticket with Zapier Support here: https://zapier.com/app/get-help

Hello,

 

Thanks for your quick response! Checked numbers 1 and 2 above. Yes. There is no Zap history.

Thanks.

To clarify: the zap is on, both connections exist and there is no history. Thanks.

 

@gchaky 

Have you tested with the Zap ON by creating a New Member in Mighty Networks then checking the Zap Runs?

 

Might be worth opening a ticket with Zapier Support here: https://zapier.com/app/get-help

I opened a ticket yesterday with support. Hoping to hear back soon! Thanks!

 

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