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Subject: Help with "Item not found" in "Update Item" step in Monday.com

Hi Zapier Community!

I’m working on an automation that integrates Zapier with Monday.com, and I’ve run into a problem that I can’t solve on my own. In my flow, I use the following steps:

1. Gmail: To retrieve emails matching a specific pattern.
2. Formatter by Zapier: To extract and process data from the email, such as city and full name.
3. Get Item by Column Value (Monday.com): To search for an item in a Monday.com board based on a specific value (in this case, the phone number).
4. Update Item (Monday.com): To update the item’s information in Monday.com.

The flow works fine until the "Get Item by Column Value" step, but in the "Update Item" step, I’m receiving the following error:

"Invalid value for undefined on undefined. Item not found."

This error seems to suggest that the item_id is not being correctly retrieved from the previous step, preventing the item from being updated in Monday.com.

What I’ve tried so far:

• Checking that the item_id is being correctly extracted in the previous step.
• Ensuring that the mapping for the item_id is configured correctly.
• Verifying that the value passed in the Item ID field in the "Update Item" step is correct.

My questions:

• Does anyone know how to ensure that the item_id is being correctly retrieved and passed between the steps?
• Is there any additional configuration needed, like using a "Formatter" to ensure the ID is in the correct format?

Any help or suggestions would be greatly appreciated. Thanks in advance!