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Hi,

I have spent a few hours on Zapier try to figure out the instagram business part. I have connected my Meta account and I granted all access to Zapier, I am also the page admin, instagram account just changed to business account, but it still stuck on the configuration part, which shows no options are available. Could somebody please help?😭

 

Hi @Big J

 

To troubleshoot issues with Zapier’s Instagram Business integration, ensure your Instagram Business account is linked to your Facebook Page. Reconnect your Instagram account to Zapier via the Zapier dashboard. Verify your Instagram account is a Business Account, not a Personal or Creator account. Check Zapier’s app permissions in Facebook settings. If problems persist, try a different browser or incognito mode. If none of these steps work, contact Zapier’s support team for further assistance.


Hello,

 

I have checked my instagram is business account. I have reconnect Facebook with Zapier for more than 10 times. Ziper permission on Facebook is all allowed. Just tried using 3 browsers and incognito tab still not working, please help!

Thank you!


Hi @Big J,

Before we dive deeper, could you please check you have given Zapier (on Facebook) permission to grant these permissions:

https://www.facebook.com/settings?tab=business_tools&ref=settings

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Once these settings have been verified please reconnect your Instagram accounts to sync up those new settings!

  1. Please head to the “Apps” page here: https://zapier.com/app/connections
  2. Reconnect your Instagram for Business account.

I'll be keeping an eye out for your response!


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