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Hi there 

 

Please can someone help me. 

 

I’m looking to send an automated email to anyone that subscribes to my service via the call to action in the welcome email, using the stipe payment link i created. 

 

I’ve created my first zap, stripe as the trigger and followed the steps, event- new customer and connected my account and completed the test. 

 

Next i selected mailchimp for the action and followed the same steps, event: add/update subscriber, connect the account, and for actions i see below….

 

 

 

next i go onto my mailchimp journey and i’m stuck….

I select trigger and go onto api integration and select zapier, it’s asking me for the event name, how do i find this? 

 

 

Please help thank you. 

 

Hi @Nick Howard 

The Subscriber Email field expects a value that is a valid email address.

Remove the mapped “Name” variable.

The mapped Email variable has a value of “No data”.

You may need to try using a different variable from Stripe for the email.

Try mapping the variable: Customer Email

 

 

Hi Troy 

 

Thank you for getting back to me… 

The customer email variable does not appear in the list when i come to map

 

 

I cant see this anywhere, what should i do? 

 

Troy could we screen share? 

@Nick Howard 

In some instances I’ve seen the Stripe New Customer Zap trigger not provide an email address.

As Step 2, add a Filter step to check if the Email variable value exists.

https://zapier.com/apps/filter/help

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