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Question

Struggling to get ChatGPT to analyze a conversation from a transcript

  • November 2, 2025
  • 5 replies
  • 36 views
S

I'm creating a dummy workflow currently to test out AI phone call automation; I’ve gotten everything else working properly other than the conversation analysis. I make sure to keep the version in gpt-4o but every time I try and test it sends me back a failed notification. Any help would be greatly appreciated.

 

This post has been edited by a moderator to remove Zap links and personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.

5 replies

Sparsh from Automation Jinn
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Hey ​@Seth Peterson,

Please post the screenshot of the error from the test tab for us to have more context. Try increasing the max tokens and try changing your model to see if it fixes your error. Then click on the retest to see if it works. Hope it helps!

https://zapier.com/partnerdirectory/automation-jinn | Zapier Silver Solution Partner| Automationjinn.com
IsabellaThomas345
Forum|alt.badge.img

Try splitting your transcript into smaller chunks before analysis — long text inputs often cause failures. Also double-check that your workflow passes the text as plain input, not as a file object or encoded string.
 

S
  • Seth PetersonBeginner
  • Author
  • Beginner
  • November 6, 2025

Hey ​@Seth Peterson,

Please post the screenshot of the error from the test tab for us to have more context. Try increasing the max tokens and try changing your model to see if it fixes your error. Then click on the retest to see if it works. Hope it helps!

Here is the screenshot of the failure

 

S
  • Seth PetersonBeginner
  • Author
  • Beginner
  • November 6, 2025

Hey ​@Seth Peterson,

Please post the screenshot of the error from the test tab for us to have more context. Try increasing the max tokens and try changing your model to see if it fixes your error. Then click on the retest to see if it works. Hope it helps!

Here is the screenshot of the failure

 

I just realized that my API credits on ChatGPT were empty and that fixed it for me, my next question would be do I have to spend an API credit every time it sends a conversation to ChatGPT or is that just for the testing phase?

Sparsh from Automation Jinn
Forum|alt.badge.img+6

Hey ​@Seth Peterson,

Yeah you have to spend API credits for AI. I think there are models on AI by Zapier action where you don’t have to connect your API key which can be useful if you want to control the costs. Hope it helps!

https://zapier.com/partnerdirectory/automation-jinn | Zapier Silver Solution Partner| Automationjinn.com
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