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Hello!

I am setting up a zap to take stripe customer data, after buying a specific product, and put that email into a specific ActiveCampaign List. However, I keep getting an error on the ActiveCampaign test ‘The app returned "Missing Required Field(s) for Subscription Action".’

 

Steps:

  1. Trigger: Checkout Session Completed in Stripe
  2. Filter: Line items price product contains “xyz product id from stripe”
  3. ActiveCampaign Subscribe from x ListID. I don’t have contact ID so I filled in the email address field with stripe “customer details email” but it says no data in italics:

Any idea what is going on? I can’t seem to get the Stripe Email to match to the Active Campaign Email field.

 

Please Help!

I got it resolved, metadata from Stripe wasn’t coming through properly, but it finally synced

 

You can resolve/delete this post

That’s an awesome news @Bennifer1023! We’re glad to hear that the issue is now resolved! 🎉

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

thanks for sharing 

Could you please share how you got it to work, this is happening to us too and we’ve tried trouble shooting with no luck. @Bennifer1023 

Reply


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