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Stripe Customer Email "no data"

  • 10 March 2024
  • 3 replies
  • 26 views

Hello!

I am setting up a zap to take stripe customer data, after buying a specific product, and put that email into a specific ActiveCampaign List. However, I keep getting an error on the ActiveCampaign test ‘The app returned "Missing Required Field(s) for Subscription Action".’

 

Steps:

  1. Trigger: Checkout Session Completed in Stripe
  2. Filter: Line items price product contains “xyz product id from stripe”
  3. ActiveCampaign Subscribe from x ListID. I don’t have contact ID so I filled in the email address field with stripe “customer details email” but it says no data in italics:

Any idea what is going on? I can’t seem to get the Stripe Email to match to the Active Campaign Email field.

 

Please Help!

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Best answer by Bennifer1023 10 March 2024, 22:25

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3 replies

I got it resolved, metadata from Stripe wasn’t coming through properly, but it finally synced

 

You can resolve/delete this post

Userlevel 7
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That’s an awesome news @Bennifer1023! We’re glad to hear that the issue is now resolved! 🎉

If you have any other questions, please don’t hesitate to reach out to the Community. We’re always happy to help! 🤗

Userlevel 1

thanks for sharing 

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