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Question

Stan error: Authentication failed, the app returned "Information you've provided is not valid.

  • May 14, 2024
  • 6 replies
  • 79 views

Stan store will not connect, receive below error- 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

6 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • May 14, 2024

Hi @sara daly 

Help article for Stan Store: https://help.stan.store/article/55-how-to-connect-stan-with-zapier


  • Author
  • New
  • May 14, 2024

Hi, I’ve attempted to connect Stan with Zapier through both platforms and it still results in an error message. Other suggestions?


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • May 14, 2024

@sara daly 

Error indicates the provided inputs were invalid.

 

Try this tip:

 


ken.a
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  • Zapier Staff
  • May 15, 2024

Hi there @sara daly,

Welcome to the Community! 🎉

I found a closed bug report from Stan that has the exact error. I’d recommend reaching out to Stan’s Support Team regarding this error since they are the ones who maintains and updates their integration in Zapier.

Hopefully, this helps!


  • Author
  • New
  • May 15, 2024

Thanks! Do you have any contact info for their support team? I feel like I cant find anything other than an AI Chat. thanks again


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • May 15, 2024

@sara daly 

 

Still having issues with Zapier?

Reach out to friends@stanwith.me and someone from our team would be happy to help!