Question

Stan error: Authentication failed, the app returned "Information you've provided is not valid.


Stan store will not connect, receive below error- 

 


6 replies

Userlevel 7
Badge +14

Hi @sara daly 

Help article for Stan Store: https://help.stan.store/article/55-how-to-connect-stan-with-zapier

Hi, I’ve attempted to connect Stan with Zapier through both platforms and it still results in an error message. Other suggestions?

Userlevel 7
Badge +14

@sara daly 

Error indicates the provided inputs were invalid.

 

Try this tip:

 

Userlevel 7
Badge +6

Hi there @sara daly,

Welcome to the Community! 🎉

I found a closed bug report from Stan that has the exact error. I’d recommend reaching out to Stan’s Support Team regarding this error since they are the ones who maintains and updates their integration in Zapier.

Hopefully, this helps!

Thanks! Do you have any contact info for their support team? I feel like I cant find anything other than an AI Chat. thanks again

Userlevel 7
Badge +14

@sara daly 

 

Still having issues with Zapier?

Reach out to friends@stanwith.me and someone from our team would be happy to help!

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