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Question

Squarespace order and Mailchimp email list tag

  • November 18, 2025
  • 5 replies
  • 25 views

I am trying to tag contacts who purchased a product on my Squarespace site to go to a Mailchimp audience, and within that audience, get a specific tag. For some reason, Zapier is reading that there is an order being placed, but it is not tagging the email contact with the correct tag on Mailchimp

5 replies

Sparsh from Automation Jinn
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Hey ​@TB25,

Which exact Mailchimp action you are using? Please post screenshots of Data In, Data Out as well as how each Zap step is configured for us to have more context. You can use Add Subscriber to a Tag action to add a subscriber to a tag.

 


Hope it helps!
 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 18, 2025

Hi ​@TB25 

Use this Zap action: Mailchimp - Add/Update Subscriber

You can configure the Tags to add.

See screenshot below.

 

If you need more help, post screenshots showing how your Zap steps are outlined and configured in the CONFIGURE tab while in EDIT mode so we can see the field mappings.

 

 


  • Author
  • New
  • November 18, 2025

This is how it is set up now. I need it to go from my Squarespace site after an order to the correct Path then tag the subscriber with the correct tag. Right now I can see orders come in and it runs but it doesn’t tag them.


Sparsh from Automation Jinn
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Hey ​@TB25,

Which action are you using? Because you have renamed them.

For live zap runs, see Zap history for any errors there.

As I mentioned earlier as well-
 

Please post screenshots of Data In, Data Out as well as how each Zap step is configured for us to have more context.

 

Hope it helps!

PS: If you need more active help, I’m happy to connect through my Zapier Solution Partner page if you’d like to reach out here- https://zapier.com/partnerdirectory/automation-jinn


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • November 18, 2025

@TB25 

Your screenshot shows how your Zap steps are outlined, but does not show us how your Zap steps are configured in the CONFIGURE tab while in EDIT mode with the field mappings and field types visible for us to have more context.