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Squarespace isn’t triggering despite a successful test.

  • 10 May 2024
  • 1 reply

My test step in trello works, the test will generate the card. However actually submitting the form is not triggering the zap. I know my squarespace form settings are correct because I have an existing zap that works already, which I copied the step directly from the working zap and am only changing the second step. Not sure what the issue is. Appreciate any help with this.


Best answer by Troy Tessalone 10 May 2024, 06:08

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Hi @lasagnaforone 

For Squarespace, there can be issues if you have the same form connected to multiple Zaps.




I can't turn on my Zap, even though it tested successfully

Squarespace only allows for one live Zap to be associated with a form, so if you have an existing Zap turned on that's connected to your form, you'll need to turn it off before turning on another.