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Squarespace isn’t triggering despite a successful test.

  • 10 May 2024
  • 1 reply
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My test step in trello works, the test will generate the card. However actually submitting the form is not triggering the zap. I know my squarespace form settings are correct because I have an existing zap that works already, which I copied the step directly from the working zap and am only changing the second step. Not sure what the issue is. Appreciate any help with this.

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Best answer by Troy Tessalone 10 May 2024, 06:08

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Hi @lasagnaforone 

For Squarespace, there can be issues if you have the same form connected to multiple Zaps.

 

Help: https://help.zapier.com/hc/en-us/articles/8496018184845-Common-Problems-with-Squarespace-on-Zapier#my-form-doesn-t-appear-in-the-zap-s-dropdown-menu-0-1

 

I can't turn on my Zap, even though it tested successfully

Squarespace only allows for one live Zap to be associated with a form, so if you have an existing Zap turned on that's connected to your form, you'll need to turn it off before turning on another.

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