Hi @Ideos Institute 

That may be due to how the Squarspace form settings are configured for the name field.

As a workaround, you can use Formatter steps or a Code step to parse out the values.

Hi there @Ideos Institute 

Did you manage to get this solved by adding a Formatter or Code step to the Zap as Troy suggested? 

Keen to ensure you’re all set here so let us know if there's anything else we can assist with! 

Hi @SamB. Unfortunately, as a novice user, I am unfamiliar with how to utilize a Formatter or code to solve the problem. If you can add more details about what exactly I need to do, I would very much appreciate it.

Thanks for getting back to me @Ideos Institute. Hmm, you mentioned previously that the fields are different when the Zap runs live. So instead, perhaps you could use custom pill mapping to manually select them when setting up your Zap?

We have a guide that outlines how to do that here:

Can you give that a try and let me know if you get stuck at all? Happy to assist further!