Connecting a squarespace form submission with the only required filed :email to add a contact to a constant contact list. api key generated, storage as Zapier for the block as instructed. The screen for constant contact data is confusing. For example “Create Source” has 2 choices, Account and Contact. what does this choice mean? Then under “Email” (required) a dropdown list appears. I chose the squarespace form name as this the only item that shows data. Then I chose the CC list I want to add the submission to. There are many more fields below this but none are required. I get 3 green checks, app & event, account, set up action. Then when I attempt to test I get a failed test. “Failed to create a contact in Constant Contact with under it “Address Format” and No data was found.
Squarespace form block add contact to Constant Contact
+14- Zapier Orchestrator & Solution Partner
Hi
Good question.
Please post detailed screenshots with how your Zap steps are configured in order for us to have context, thanks.
- Beginner
Hello! thanks.. Here are screens. I’ve tested the form with a valid email address entered in the sqaurespace form.
I received a subscribe verification and (responded… yes subscribe) It failed to add to the contacts over several tries. So one test only has worked which is the auto generated email from Zapier.
- Beginner
After looking at that series this is a question that I would appreciate answered. What do these choices mean?
+14- Zapier Orchestrator & Solution Partner
If the Contact submitted their info, then use Contact for the Source.
If you manually are adding the Contact, then use Account for the Source.
- Beginner
That is great. Thank you! So then Contact is the correct setting.
However, now, why are we still getting a fail? Any ideas?
I get email already in use, which is of course the zapper test email. But when I now use the live form with a never-used address, it fails
Did you visit this to see the series of screens that shows what is happening? (this image would not load here)
+14- Zapier Orchestrator & Solution Partner
Error message indicates the email already exists for a Contact and provides the existing Contact ID from Constant Contact.
You should change the Zap to e Find/Create Contact + Update Contact.
- Beginner
Find or Create-- no contact is created.
Non-function still when I add “Update” and place Update and Create action in order as you indicated, with update first. I do not understand the majority of the options within Update Action, so I am not able to determine which options to choose.
The list I have chosen “Website Sign-ups” continues to display the first test email added, only. (The Zapier demo address) I have tested input in the email address form within squarespace with a personal email that has not been used, with no results.
+14- Zapier Orchestrator & Solution Partner
In the CC Update Contact Zap action, the Contact ID field expects a CC Contact ID like the one shown in the example. (not an email address)
So you’d first need to add a Find Contact or a Find/Create Contact that will return the Contact ID to map between steps.
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