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Square to Google Sheets zap isn't sending to new Sheet, but is working during tests

  • January 27, 2024
  • 5 replies
  • 52 views

I changed my Square → Google Sheets Zap to connect to a new Google Sheet. I went through all the testing a few times, and made sure to turn the zap off during adjustments. 

 

Even though all of my test zaps are going to the new (correct) sheet, when real time zaps go through they are still going to the old sheet!

 

I read through the Zappier/Google Sheets guide and I am following all the steps correctly. 

Best answer by Hypnoclarity

i got it to work! Turns out I had 3 steps and didn’t have the paid version, so it wasn’t publishing properly. 

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • January 28, 2024

Hi @Hypnoclarity 

Make sure you published the changes.

We would need to see detailed screenshots with how your Zap steps are configured in the Zap Editor VIEW mode to have full context.


  • Author
  • Beginner
  • January 29, 2024

Haha yes, indeed. I clicked publish a few times. Here are some screenshots. Thanks!

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • January 29, 2024

@Hypnoclarity 

Try publishing the Zap again.

Check your Zap Runs to see the DATA IN/OUT for each Zap step.

https://zapier.com/app/history/

 


  • Author
  • Beginner
  • Answer
  • January 30, 2024

i got it to work! Turns out I had 3 steps and didn’t have the paid version, so it wasn’t publishing properly. 


ken.a
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  • Zapier Staff
  • January 31, 2024

That’s an awesome news @Hypnoclarity! We’re glad to hear you we’re able to resolve the issue.

Happy Zapping! ⚡️