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Best answer

Square to Google Sheets zap isn't sending to new Sheet, but is working during tests

  • 27 January 2024
  • 5 replies
  • 23 views
H
Userlevel 1

I changed my Square → Google Sheets Zap to connect to a new Google Sheet. I went through all the testing a few times, and made sure to turn the zap off during adjustments. 

 

Even though all of my test zaps are going to the new (correct) sheet, when real time zaps go through they are still going to the old sheet!

 

I read through the Zappier/Google Sheets guide and I am following all the steps correctly. 

icon

Best answer by Hypnoclarity 30 January 2024, 19:56

View original

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Hypnoclarity 

Make sure you published the changes.

We would need to see detailed screenshots with how your Zap steps are configured in the Zap Editor VIEW mode to have full context.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
H
Userlevel 1

Haha yes, indeed. I clicked publish a few times. Here are some screenshots. Thanks!

 

Troy Tessalone
Userlevel 7
Badge +14

@Hypnoclarity 

Try publishing the Zap again.

Check your Zap Runs to see the DATA IN/OUT for each Zap step.

https://zapier.com/app/history/

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
H
Userlevel 1

i got it to work! Turns out I had 3 steps and didn’t have the paid version, so it wasn’t publishing properly. 

ken.a
Userlevel 7
Badge +6

That’s an awesome news @Hypnoclarity! We’re glad to hear you we’re able to resolve the issue.

Happy Zapping! ⚡️

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