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Best answer

Square error: Failed to create a paid order in Square, could not create an order

  • 1 October 2022
  • 3 replies
  • 68 views
A
  1. I keep getting a error message (se screen shot) when trying to create a sale from Podia to Square. It says “customer with (email address) not found”
  2. I had chosen the email as the customer ID option when creating the item. Is that incorrect? 

     

icon

Best answer by Troy Tessalone 3 October 2022, 17:31

View original

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @akane 

Good question.

Square expects the Customer ID, not the Customer Email.

Try adding a Square Find/Create Customer step first, then map the returned Customer ID.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
Danvers
Userlevel 7
Badge +12

Hi @akane, were you able to get your Zap working using Troy’s suggestion of using the Find Customer action? Let us know if you still need some help here!

U

can anyone help with this? im getting this error 

Failed to create a paid order in Square

Could not create an order. Invalid value for order.line_items[0].base_price_money.currency

 

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